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In the previous post, I talked about using self-service sign-up via user flows to onboard an external user. With self-service sign-up, you can integrate with custom REST endpoints to implement approval workflows and other business logic. I’ve learned of another way to onboard and manage a user’s access by using Entitlement Management, which has built-in rich approval workflow and access lifecycle so you don’t have to build additional APIs to implement an approval workflow.
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